STATE DECLARATIONS

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

WE ARE REQUIRED UNDER STATE LAW TO NOTIFY CONSUMERS OF THE FOLLOWING RIGHTS. THIS NOTICE DOES NOT CONTAIN A COMPLETE LIST OF THE RIGHTS CONSUMERS HAVE UNDER STATE AND FEDERAL LAW.

If your debt is past the statute of limitations, you are hereby notified of the following important consumer information:

The law limits how long you can be sued on a debt. Because of the age of this debt, we will not sue you for it. In many circumstances you can renew the debt and start the time period over for filing a lawsuit to recover this debt if you take specific action such as making a payment, or a written promise to pay. You should determine the effect of any action you take with respect to this debt.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS:
The state Rosenthal Fair Debt Collection Practices Act, and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

As required by law, you are hereby notified that a negative credit report reflected on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

Nonprofit credit counseling may be available in your area.

ADDITIONAL INFORMATION FOR NEVADA RESIDENTS:
If you pay or agree to pay the debt or any portion of the debt, the payment or agreement to pay may be construed as an acknowledgement of the debt by you and a waiver by you of any applicable statute of limitations set forth in NRS 11.190 that otherwise precludes the collection of the debt. If you do not understand or if you have questions concerning your legal rights or obligations relating to the debt, you should seek legal advice.

ADDITIONAL INFORMATION FOR WASHINGTON STATE RESIDENTS:
You have the right to request the original or redacted account number assigned to the debt, the date of the last payment, and an itemization containing specified information, including the name and address of the medical creditor, the date, dates, or date range of service, and the health care services provided as indicated by the provider in a statement provided to the licensee. All collection efforts must cease until the itemization is provided.
For Hospital Debts Only:
You may be eligible for charity care from the hospital.

ADDITIONAL INFORMATION FOR UTAH RESIDENTS:
If within the 30-day validation period: As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. We will not submit a negative credit report to a credit reporting agency about this credit obligation until the expiration of the time period described in this letter.
If after the 30-day validation period: As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

ADDITIONAL INFORMATION FOR NEW YORK STATE RESIDENTS:
"Debt collection agency" shall mean a person, firm or corporation engaged in business, the principal purpose of which is to regularly collect or attempt to collect debts: (a) owed or due or asserted to be owed or due to another; or (b) obtained by, or assigned to, such person, firm or corporation, that are in default when obtained or acquired by such person, firm or corporation.

Terms of Use and Legal Disclosures

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.

Attention:

You are about to review your account with The Phoenix Recovery Group (PRG). To properly access your account, it is necessary that you input all information as requested.

Before using any web pages or information contained herein or linked hereto or before supplying any information, you should carefully read the following important terms and conditions, including disclaimers.

If you have any questions or would like to talk to a live Collections Specialist, please call us at 800-810-7623 during standard business hours: Monday (8am-6pm), Tuesday (8am-5pm), Wednesday/Thursday (8am-7pm), and Friday 8am-4pm, Central Standard Time. You can also mail your payment directly to The Phoenix Recovery Group, 1045 Cheever Blvd #204, San Antonio, TX 78217.

This Website is intended for authorized users only. By accessing, viewing, or using the content, material, or services available on or through this Website, you indicate that you have read and understand these Terms and Conditions, and that you agree to them and intend to be legally bound by them. If you do not agree to these Terms and Conditions or are not an authorized user, you are not granted permission to use this Website and must exit immediately.

You further agree that this User Agreement forms a legally binding contract between you and ThePhoenix Recovery Group (PRG), and that this Agreement constitutes "a writing signed by You" under any applicable law or regulation. Any rights not expressly granted herein are reserved by The Phoenix Recovery Group (PRG). By clicking on the "I Agree" button, you are accepting these terms, any documents incorporated by reference, and the stated fees for using this service.

These Terms and Conditions may be changed at any time and without notice. It is the obligation of users visiting the Website to review the Terms and Conditions for any changes since their last visit. Any information, services, or materials offered by or through this Website shall not be construed as or understood to be financial, investment, legal, tax or accounting advice of any kind and should not be relied upon as such.

IMPORTANT: Please make sure that you correctly input your account information. This information can be found on your bill. For assistance, please contact us at 800-810-7623.

This site provides a secure payment portal for making online payments. Please ensure that you are paying the correct party and that you have a valid account number received from us.

This website has been prepared solely for the purpose of providing information about The Phoenix Recovery Group (PRG), and the products and services offered by the company and its operating subsidiaries and affiliates. Without limiting the generality of anything else, The Phoenix Recovery Group (PRG) makes no commitment, and disclaims any duty, to update this website or any of the information obtained through this website, and its shall not be responsible for any errors or omissions in the website. The Phoenix Recovery Group (PRG) reserves the right to add, modify or delete any information on this website at any time, with or without notice.

Copyright and Other Proprietary Information:

Website text, graphics, design, selection, and arrangement copyright © Alpha IT Services, LLC. All rights reserved. The Phoenix Recovery Group (PRG) also owns a copyright in the website as a collective work and/or compilation. Permission is granted to download and print materials from this website only for the purpose of viewing, reading, and retaining for reference the materials for personal, non-commercial purposes. Any other copying, distribution, or modification of or preparation of derivative works based upon, or any framing, capturing, harvesting, or collection of, or creating of hypertext or other links or connections to, this website or any materials on this site, whether in electronic or hard copy form, without the express prior written permission of Company is strictly prohibited. Removing or altering any copyright notice or any other proprietary notice on any website materials is strictly prohibited.
All names, trademarks, service marks, symbols, slogans, and logos appearing on the website are proprietary to The Phoenix Recovery Group (PRG) or its licensors. Use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law.

The Phoenix Recovery Group (PRG) welcomes your feedback and suggestions about how to improve our products, information, and services and this website. By transmitting any suggestions, information, data, material, or other content (collectively, "Submissions") to The Phoenix Recovery Group (PRG), you automatically grant The Phoenix Recovery Group (PRG) the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display any or all of such Submissions (in whole or part) throughout the universe and to incorporate such in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such Submission(s). Further, The Phoenix Recovery Group (PRG) is free to use any ideas, concepts, methods, know-how, techniques, and processes contained in any communications you send to this website for any purpose whatever, including, but not limited to, creating and marketing products, information, or services using such information.

Disclaimers; Disclaimers Regarding Other Servers and Web Sites:

This website, the website materials on and in and made available through this website, and the services, information, and products offered by The Phoenix Recovery Group (PRG) in connection therewith are made available "as is" and "with all faults." Use of this website is entirely at your own risk. The Phoenix Recovery Group (PRG) makes no representations or warranties, and disclaims all representations and warranties, with respect to this website, the website materials on and in and made available through this website, and the services, information, and products offered in connection therewith, express or implied, written or oral, arising from course of dealing, course of performance, usage of trade, or otherwise, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, systems integration, non-interference, quality, title, and non-infringement. The entire risk as to satisfactory quality, performance, accuracy, and effort with regard to any and all website materials on and in and made available through this website is with you.

The Phoenix Recovery Group (PRG) shall not be liable for any special, indirect, incidental, consequential, exemplary, extra-contractual, or punitive damages of any kind whatever, including, without limitation, lost revenues or lost profits, which may or do result from the use of, access to, or inability to use this website, the website materials on and in and made available through this website, or the services, information, and products offered in connection therewith, regardless of legal theory, whether or not any party had been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purpose. Under no circumstances will the total liability of The Phoenix Recovery Group (PRG) to you or any other person or entity in connection with, based upon, or arising from this website, the website materials on and in and made available through this website, or the services, information, or products offered in connection therewith exceed the price paid by you for use of this website.

Without limiting the generality of the foregoing, other sites that may be listed or linked in this website are not under the control of The Phoenix Recovery Group (PRG). Accordingly, The Phoenix Recovery Group (PRG) can make no representation concerning the content of these sites to you, nor can the fact that The Phoenix Recovery Group (PRG) has given you this listing serve as an endorsement by The Phoenix Recovery Group (PRG) of any of these sites. The Phoenix Recovery Group (PRG) is providing links to these sites as a convenience to you. The Phoenix Recovery Group (PRG) has not tested any software that may be found on these sites and therefore cannot make any representations regarding the quality, safety or suitability of any software found there. There are inherent dangers in the use of any software found on the Internet, and The Phoenix Recovery Group (PRG) cautions you to make sure that you completely understand the risk before retrieving any software on the Internet. The Phoenix Recovery Group (PRG) is not responsible for any content, information, products, services, or software offered by any other party or at any other web site.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.

Privacy Statement:

Governing Law and Jurisdiction:

These Terms and Conditions, including, without limitation, the Privacy Notice, represent the entire agreement between you and The Phoenix Recovery Group (PRG) with respect to the subject matter hereof, and supersede any and all prior and contemporaneous written and oral representations, understandings, and agreements, express and implied, and will be governed by and construed in accordance with the laws of the State of Texas, without reference to its conflict of law rules; provided, however, that the terms of any applicable law now or hereafter enacted that is based on, derived from, similar to, or connected with the uniform computer information transactions act drafted by the national conference of commissioners on uniform state laws shall not apply except to the extent that the law expressly prohibits alteration by these terms and conditions of the applicability of one or more sections of the law.

Miscellany:

By accessing, viewing, or using the works, content, or materials on this website, you consent to the exclusive jurisdiction of the federal and state courts presiding in San Antonio, Texas, and agree to accept service of process by personal delivery or mail and hereby waive any and all jurisdictional and venue defenses otherwise available. This website is controlled and operated by The Phoenix Recovery Group (PRG) from its offices within the United States. Without limiting anything else, The Phoenix Recovery Group (PRG) makes no representation that the works, content, materials, services, information, or products available on, in, or through the website are appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access this website from other locations do so on their own volition and are responsible for compliance with applicable laws. The waiver or failure of The Phoenix Recovery Group (PRG) to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any other rights established under these Terms and Conditions. Headings used in these Terms and Conditions, including, without limitation, the Privacy Notice, are for reference only and shall not affect the interpretation of these Terms and Conditions (or the Privacy Notice). The Phoenix Recovery Group (PRG) reserves the right to terminate your access to this website in the event that you violate these Terms and Conditions or for any reason whatever or no reason, with or without notice, in addition to any and all other remedies available at law or in equity.

When you authorize receipt to which this Disclosure applies, you agree that we may provide you with any communications in electronic format, and that we may discontinue sending paper communications to you, unless and until you withdraw your consent as described below. Your consent to receive electronic communications and transactions includes but is not limited to: 1) All legal and regulatory disclosures and communications associated with your account. 2) Notices or disclosures about a change in the terms of your Account.

You may withdraw your consent to receive communications in electronic form by notifying our office either by phone, written letter, or respond directly to the email communication sent from your account representative. Please clearly specify that you no longer wish to be contacted via electronic means. Any withdrawal of your consent to receive electronic communications will be effective only after we have a reasonable period of time to process your withdrawal request.

Privacy Notice

This Privacy Notice sets forth the information gathering, use, and dissemination practices of The Phoenix Recovery Group (PRG) in connection with the World Wide Web site located at https://payprg.alphaitservices.com/ This Privacy Notice addresses Company's practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from its website, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media.

The Phoenix Recovery Group (PRG) collects, uses, and stores information on the domain you use to access its website, the Internet address of the site from which you linked directly to its website, and the date and time of your visit to its website. This information may be used to measure the number of visitors to the various pages on the Company website, to help make improvements to the information contained on the site, and to better serve site visitors through special marketing and service programs, among others. The Phoenix Recovery Group (PRG) also collects, uses, and stores the e-mail addresses of users that communicate with PRG via e-mail, information knowingly provided by website users, and information regarding which website pages users access.

Personal information contained in e-mail sent by individuals may be used by The Phoenix Recovery Group (PRG) to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service The Phoenix Recovery Group (PRG) provides.

Except as provided below, The Phoenix Recovery Group (PRG) does not share any personally identifiable information obtained on its website with or sell information obtained on this website to any company or marketing group external to The Phoenix Recovery Group (PRG). The Phoenix Recovery Group (PRG) may, however, share aggregate information with other persons or entities for purposes determined by The Phoenix Recovery Group (PRG) to be appropriate. In no event shall any disclosure be made where prohibited by applicable law, rule or regulation, including but not limited to the Fair Debt Collection Practices Act, Fair Credit Reporting Act, and Health Insurance Portability and Accountability Act.

The Phoenix Recovery Group (PRG) may disclose identifiable information (i) to another entity with which The Phoenix Recovery Group (PRG) enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (iii) to a third party if determined by The Phoenix Recovery Group (PRG) in its sole judgment that such disclosure is appropriate to protect the life, health, or property of The Phoenix Recovery Group (PRG) or any other person or entity. (The foregoing is not intended to obviate or displace any legal obligations or duties applicable to The Phoenix Recovery Group (PRG).)

While The Phoenix Recovery Group (PRG) may undertake efforts to see that another party to which The Phoenix Recovery Group (PRG) shares personal information is under a contractual obligation to use the personal information solely for the purposes for which the information was disclosed, The Phoenix Recovery Group (PRG) exercises no control over such parties and is not responsible for their conduct, actions, omissions, or information handling or dissemination practices.

The Phoenix Recovery Group (PRG) has implemented physical, electronic, and procedural security safeguards to protect against the unauthorized release of or access to personal information. Additionally, to further safeguard this information, our employees are asked to agree to The Phoenix Recovery Group (PRG) Standards of Conduct and Work Rules as well as Confidentiality Agreements and are subject to disciplinary action up to and including termination of employment if they fail to follow signed agreements.

We reserve the right to amend this privacy notice at any time with or without notice.

This privacy notice discloses the privacy practices for The Phoenix Recovery Group (PRG). We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser or looking for "https" at the beginning of the address of the web-page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone Toll Free: 800-810-7623 or via email to your account representative.

Cancelation Policy

Please understand that any payment transactions in place must be cancelled by the authorized user at least (3) business days prior to the scheduled date of payment. Failure to do so will result in the payment to be made on the date of the transaction, and NO refunds will be issued once a payment has been processed.

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